Another Black Friday in the books:
I have been in retail for 7 years, and in 2011, what was shaping up to be potentially easiest Black Friday ever, turned out to be hardest. Old Navy has been open on Thanksgiving Day for the past 3 years, company wide. I don’t like that, however, it is a corporate company, and they make a TON of money being open, so, of course in true greedy corporate American spirit, they said “Let’s not recognize the Holiday, and focus on the bottom line.” So, the fact that I have had to work the past four years was disappointing, however, with my new found gratefulness for life, and work, I was trying to stay positive for my 2:00pm to 9:00pm shift. It was hard though especially since we were very busy, and I essentially missed any kind of Thanksgiving. There will be more Thanksgivings to come, and someday I will be out of this business, so I kept telling myself that.
I met a guy at work, Travis, he is a full time student, and doesn’t work that often which is why I hadn’t met him yet. Travis is the president of his Fraternity and was the Home-coming King. He was all about the Frat life, sideways visor, popped collar on the polo, the whole nine yards. After folding clothes with him for a few hours and telling him a little about myself, he invited me to a country bar in town, “Whiskey Dix” I said, sure, I might swing by after work. I went home after work, but he called me out, so I figured, why not, my roommates were home playing videogames, no surprise there, and the day had turned into another busy work day, nothing to do with tradition or holiday. Whiskey Dix, has a special, $5 to get in, free beer… all night…! So I met up with Travis, and we drank, and we drank, and then, drank some more. I did not make it out on to the dance floor, but when the DJ played “Rocky Top” and the whole bar sang along at the top of their lungs, you could bet I was right there with them. Who knew a California kid would know every word? The party moved back to the Frat house down the street, where shots were poured and shots were drank, and couches were passed out on. Looking back, it was a good thing I didn’t get stuffed on a big ole Thanksgiving feast, because I lost everything I had eaten that day, in a Frat house bathroom, at least I know I wasn’t the first to pray to that porcelain god.
I made it home early the next morning, just to pass out for a few more hours, throw up some more, and curse my new friendship for a terrible hangover on the busiest day of the year. I did make it to work on time at 1:00pm, with the hangover still hanging around. The first few hours were a bit of a blur, not really sure what was going on completely, just did laps around the store, trying to walk it off. With all the other chaos going on, no one really noticed. Travis had to be at work at 8:00am, he was late. I walked in looking, well, like I drank the bar dry, and Travis and I gave the hung over, head nod and half smile that says, “Man, we went OUT last night.” They had me LOD (leader on duty) for a few hours, which was dumb, because it’s black Friday, and I am NOT a manager, but that just meant I could fly under the radar a little bit longer. I asked about my fifteen-minute break, and the response I received was, “Oh, we’re not giving fifteens today.” To which I replied, “So, can I go on my break now then?” Then I went on my break.
After some Sprite, I felt a bit better, and realized; they were serious about not giving any breaks out. Well, shouldn’t make me LOD then. I gave EVERY associate working, their deserved, 15-minute break. I did do some research and it is not a state law to give a paid fifteen here, like it is in California, however, it is still the company policy, which makes it a legal promise. After a little while, people started spreading the word, that if you need a break, go tell Cooper, he’ll let you go on a fifteen. There are two things I love about the fact that I was giving people breaks. 1. Again, I am in no way, a manager any more, I’m just a regular sales associate that knows how things work, and can see right through management BS. 2. Not one of the managers even noticed that I was sending people on breaks. Way to go team. The way I see it, I have been in charge of three other Black Fridays and on every one of those, I hired the right amount of people, trained them on time, and scheduled them with a full shift, including a one hour lunch break, and two paid fifteen minute breaks, and made sure they all took their breaks on time. Of course I had help from the other leaders at the stores I worked at. So when my new manager says, “We are not giving breaks because it’s too busy today.” All I hear is, “I failed to plan accordingly and can’t do my job.” Before you think, “That’s being a little harsh!” keep in mind, I came in hung over, and managed to dole out breaks with out any one missing a beat. As hard as it was to deal with, both because, of my self inflicted sickness, and trying to wrap my head around how these people can run this store this way, at the end of the day I was thankful for being just a banjo player, and not a manager of any kind. Also, I loved how thankful people were when I said they could have a break. Management 101, keep your employees happy.